Database Management FAQ's

Q: How secure is my data?

A: Admail West maintains the highest security standards in the industry for protecting our client's most valuable possession, its data. We have the latest in internet security technology, firewalls, encrypted file transfers and back-up storage of all data and files. We are a 100% bonded company and we maintain the strictest confidentiality agreements with our customers. Your data is safe with us!

Q: Are you able to archive my data?

A: All data is archived by client and project. Should you ever need us to reuse or provide back to you data for any projects we've completed, just let us know the project information and we can retrieve your data at a moment's notice.

Q: Can you remove duplicate records?

A: Yes. Admail West uses the most sophisticated merge/purge software. We have the ability to remove all duplicate records from your data by multiple combinations, from name and address to specific codes reference. Our highly skilled programmers can handle the simplest to the most complex data cleansing requests.

Q: How do you determine my postage?

A: Admail West uses state-of-the-art software technology to presort and determine postage to the absolute lowest possible rate. Our software package analyzes your data to the exact street level to determine the lowest rate possible for each address.

Q: Can you add unique codes to my data?

A: Yes. Our highly skilled programmers have the ability to customize your data requirements to meet your specific mailing needs.

Q: Can you handle multiple data files for a specific job?

A: Yes. The quantity of data files needed to be converted is no challenge for Admail West.

Q: Can you put multiple variables in a personalized laser letter?

A: Yes. In combination with our skilled programmers and software capabilities, we have the ability to work with multiple variables and calculations on any level, especially when it comes to letter personalization. This is our business!

Q: Can you apply unique barcodes to a mailer that can be tracked for reporting or registration purposes?

A: Yes. Admail West has provided barcode tracking capabilities to our clients on multiple levels, from tracking Department of Motor Vehicle information to magazine subscriptions to voting and coupon distribution.

Q: Can you do customized invoicing?

A: Yes. Admail West provides invoicing services to many clients, from the simplest invoicing methods to the most complex batching calculations.

Q: What data formats can you handle?

A: We can handle just about any type of data media and formats. Please refer to our Data Specifications for more information.

Q: Can you customize and/or write a program to simplify the programming needed for my project?

A: Certainly! Admail West employs the industry's best programmers. We can design a program to simplify the data processing needed for your project.

Q: Can you help me compile mailing lists?

A: Definitely! Admail West can work with you to identify the best geographic, demographic and psychographic criteria to compile the appropriate list of the highest quality output that will target the right audience for your mailing.

Q: If I purchase a mailing list, how many times can I use it?

A: Mailing lists can be purchased with a single use or a multiple use license. Multiple use licenses are usually good for one year.

Q: How is information obtained for the mailing lists?

A: Admail West works with some of the top list consolidators in the industry to provide the most comprehensive, accurate, multi-sourced data available. Information is obtained from sources such as national telephone directories, government and industry directories, mortgage companies, state and county records, subscription services, surveys, annual reports, and so on.

Q: How do I get more information about your services?

A: Visit the Contact Us page to receive more information about Admail West's Database Management Services.